Frequently Asked Questions

1. What is a skincare routine and why is it important?
A skincare routine is a set of steps that you do regularly to take care of your skin. It typically includes cleansing, toning, moisturising, and protecting your skin from harmful UV rays. A skincare routine is important because it helps maintain the health and appearance of your skin, prevents skin issues, and can slow down the aging process. 
2. How often should I cleanse my face?
It is generally recommended to cleanse your face twice a day, once in the morning and once at night. This helps remove dirt, oil, and makeup that can accumulate on your skin throughout the day and during sleep. The Skin Elixir Organic Frankincense & May Chang Moisturiser doubles up as a cleanser. Apply small amount to face, massage in, take hot cloth (flannel or add a cloth to your shopping cart) using sweeping motions draw the cloth across your face, removing make up and cleaning the skin. Pat dry. 
3. What is the difference between a cleanser and a toner?
A cleanser is used to remove dirt, oil, and impurities from the skin, while a toner is used to balance the pH of your skin, remove any remaining traces of cleanser, and prepare the skin for the next steps of your skincare routine. I find Apple Cider Vinegar works well twice a week, use this diluted on cotton wool, sweep across face.
4. Do I need to moisturise my skin if it's oily?
Yes, even if you have oily skin, moisturising is still important. Oily skin can still be dehydrated, use the Skin Elixir Moisturiser which will help balance oil production and keep your skin really well moisturised with a hydrated glow.
5. How often should I exfoliate my skin?
It is generally recommended to exfoliate your skin 1-2 times a week, depending on your skin type and the type of exfoliant you use. Gentle exfoliation helps remove dead skin cells and unclog pores, promoting a smoother and brighter complexion. Though daily cleansing with the Skin Elixir moisturiser as aforementioned, will have a similar effect.
6. Should I wear sunscreen every day, even if I don't spend much time outdoors?
Yes, it is recommended to wear sunscreen every day, even if you spend most of your time indoors. UV rays can still penetrate through windows and cause damage to your skin, leading to premature aging and an increased risk of skin cancer. However, the best advice really is to minimise time spent in direct sunlight. Wear a sun hat and generally keep the face out of direct sunlight. Astaxanthin is a super antioxidant supplement and used as an alternative to mineral sunscreen.
7. Can I use the same skincare products for day and night?
- While some skincare products can be used both day and night, it is important to consider the specific needs of your skin. It's best to choose products that are suitable for the time of day and your skin's needs. That said, Skin Elixir products are designed to be layered and used interchangeably and work effectively, whether worn day or night. My waterless formulas go a long way.
8. How long does it take to see results from a new skincare routine?
The time it takes to see results from a new skincare routine can vary depending on the products used and your individual skin type. In general, it may take a few weeks to notice significant improvements, but some products can show immediate effects. In terms of Skin Elixir you are likely to see and feel some difference on or after first application. Certainly, after 2 weeks of continued use. Skin Elixir products are always trailed for 2 weeks with small cohorts of existing customers and results recorded. Please check out the blog posts for these results.
9. How can I use Skin Elixir products as part of a multi step routine?
If you're looking for a no fuss solution to your skincare needs then the Organic Frankincense & May Chang Moisturiser can be worn day and night and also doubles up as a cleanser.  
For a more involved day time self care skincare routine. Apply the Super Natural Oil to face, neck and décolletage, let absorb, apply the All Around Eyes Elixir around eyes and to any lines, crows feet, smile lines, brow furrows. Complete the routine with an application of the Organic Frankincense & May Chang Moisturiser. 
The evening routine. Start by cleansing the face with a muslin cloth and the Organic Frankincense & May Chang Moisturiser, pat dry. Apply the All Around Eyes Elixir, followed by a few drops of the Magnificent Night Oil to face, neck and décolletage. Once absorbed, add a layer of the Intensive Night Cream. Enjoy the multi-sensory self care skin treats, which I hope you'll agree bring bliss to the skin and senses day after day. 
10. How can I address specific skin concerns, such as acne or wrinkles?
Addressing specific skin concerns may require targeted skincare products and treatments. For acne, ingredients like salicylic acid and benzoyl peroxide can be effective, while retinol and hyaluronic acid are commonly used for wrinkles. In the case of Skin Elixir I chose ingredients based on their effectiveness, non skin clogging qualities, healing properties, ability to be worn over time without losing efficacy, and waterless formulas for maximum actives. I use Bakuchiol as a vegan, plant alternative to retinol as it is natural, much better tolerated than retinol, and can be worn day or night unlike retinol, it also out performs retinol in 12 week trials. It is an ingredient great for tightening and firming skin, addressing fine lines and wrinkles and reducing facial redness. Read the blog post on Bakuchiol for more on the science. I choose Black Seed Oil and Frankincense to address and diminish blemishes and acne, scarring and for super moisturising and skin nourishing qualities. I have written several blogs on its effectiveness and I really do prize Black Seed Oil as the ultimate skincare ingredient effectively treating most skin conditions. All my products are safety tested and all ingredients ethically sourced.
11. Are Skin Elixir products safe? Yes absolutely, all my products are lab tested and certified and are suitable for all skin types.
12. Do you offer refills?
As a one woman brand I make everything by hand in small batches but do not currently offer this service. However my packaging is minimal and all reusable and recyclable ♻️. I use amber glass which protects the integrity of the products. 
13. Do you products have a shelf life?
Yes 12 months with the exception of the Intensive Night Cream which is 6 months. I make everything weekly so do not hold stock so you will be receiving ultra fresh products.